The "Key" to happy guests
When the unexpected happens (and it does), an invisible workforce makes happy guests! A quick key that may need reprogramming or a leaky shower head. The guest experience is our number 1 priority!
Plumbing Emergency
Sometimes...you need to think outside of the box! This client had a full house but zero waste removal - so we pumped on demand until the system was fixed. Sometimes you can't survive on a system that's by the book - sometimes you need to work "invisible" so the client doesn't know there is a problem.
No supplies?
The dinning room is full and the drain is broke...a few pipe clamps and an inner-tube will buy us a solution until end of shift. Thinking about the solution will buy you time to solve the problem!
The wrong belt?
It is never the wrong belt if you have longer bolts and the ability to keep the AC on!!!
Oh-No!
I'm no mechanic - but that wheel is broke! Not having experience with golf carts doesn't mean it can't be fixed! Look at the problem and reverse engineer what needs to be done. Make something that works to keep the facility running!
Be Nice!
We are all here to work. Be kind and communicate with the staff. Respect is earned not expected. Learn about the staff - engage! Be the leader the staff want to follow!